bob panic - a professional snapshot...
Portfolio Management & Analysis. Program Delivery. Financial & Budget Management. Team Leader. Mentor.
Current in progress: Master of Business and Technology (MBT) Distance Education Program – Harvard Business School
1999: Associate Diploma of Information Systems - T.A.F.E
1995-1997: Electronics Sales, Service Management & IT Support Diploma A.I.T.C
1994: Sales & Customer Service Diploma - South Australian Sales Institute
1991-1993: Advanced Certificate in Architectural Drafting - T.A.F.E (Part Time)
Training & Industry Contributions
Senior Business Analyst – LMS Digital Learning Transformations – Aug 2016-Present
Delivery Manager & Business Systems Analyist – Jan 2016-Aug 2016
La Trobe University
Engagement and Program Manager - Agile Development and Services Delivery & Training Oct 2015 - Jan 2016
Urban Maintenance Systems (UMS)
July 2014 – Oct 2015: Portfolio Delivery Director - Airline Systems - QPlus Revenue Management Project- Qantas
Delivery overview: Development and operational management of a multi-stream (PROS, 1A, IT, Business, Operational Research, BPE/Organisational Change) integrated Program Plan and schedule of delivery with managed dependencies and inter-dependencies, of over 4000 lines for the QPlus revenue management program. The Revenue Management Program is the No.1 project for Qantas for 2014/2015 delivery and my expertise in client engagement and planning was used to develop and baseline the highly detailed and complex plan for delivery. I completed this 6 month task in under three months and handed over the Master plan for operational, day to day management.
Nov 2013 – July 2014: SAP Operational Portfolio Manager & Support Blueprint Design Architect – SAP SCM, ECC, POS DM, BI, DW and BPC - API (Priceline)
Delivery overview: I developed the most complete, end-to-end, SAP operational support design document (projected to be a 500 page document) for internal API technology support teams and support vendors. I have covered highly detailed sections on:
June 2013 - Nov 2013: CRM & ERP Portfolio Change and Cutover Manager – Identity Management and Access - NSW Education Department
Delivery overview: business analysis and management of a multi-stream SAP cutover and release for the multi million dollar LMBR program for Pre-Prod and Production deployments covering: SAP Schools Finance, TAFE HR & PY, HANA and Master Data Load sequencing for over 2000 schools and 12 TAFE institutes. As the central SME for extensive cutover planning and execution of SAP modules and environment code migrations including: ECC, BPC, BI, BW, HR and PY
Feb 2013 – June 2013: Business Systems Program Manager & Solutions Architect – Security & Risk - Queensland Health
Delivery overview: management of a central Agile application development centre of excellence, leading a team of four developers providing world class leading project delivery and scheduling service to over $5 Billion of Programmes including New Hospitals Program, CARS, Program, G2O (GroupWise to Outlook migration) and GCUH.
Acted as the Project Manager for the $1.76 Billion Gold Coast University Hospital (GCUH), running risk workshops with senior stakeholders and continual reporting and management of over 30 core program risks ensuring that there are no blockers to the September 2013 go live date.
Jan 2012 – Jan 2013: ERP Solution Architect & Program Portfolio Manager – Security and Risk Planning - Virgin Airlines Australia
Delivery overview: responsible to ensure that the new Virgin booking system, SabreSonic architecture was integrated with IIB SOA solution into Virgin was implemented effectively into the enterprise from a business process (process design, business needs and gap mapping, support needs analysis), change & transformation perspective conforming to BABoK best practice.
Analysis & Project Delivery. Financial Management. Team Leadership.
Transformational Business & Enterprise Change Management.
Stakeholder & Client Relationship Management; Strategy Development; Business Enterprise Architecture; Business Analysis; Transformation & Enterprise Release Management; Organisational & Technical Operational Change management; Business Process Engineering; Service Management; ITIL & ITSM Implementation
Methodologies: TOGAF, SABSA, Standard of Good Practice for Information Security, ISO 27001, Agile (5 years) SCRUM Master, Prince 2 (10 years), PMBOK (6 years), Telstra TDP/Rapid (2 years)
ISO 27001, TOGAF, ADKAR, CMDB, SDLC, Clarity PPM, NET Frameworks 2.0; Oracle FlexCube, Oracle OEM; Oracle forms, Microsoft Word, Microsoft Excel, Microsoft Outlook, Change Management, BPR, ITIL, ISO, OBIEE, Oracle CRM, BI, SAP Payroll, SAP Financials, SAP HR, SAP to Manfact migration, Oracle Business Information Warehouse (BW), SAP Warehouse Management (WM), Pronto ERP, Dynamics AX (3.0), Siebel CRM, TRIM Document Management Systems, PeopleSoft ERP, Oracle ERP, GIS systems, CRM Siebel, .NET, SQL Server, Oracle, Maximo, Stratus VOS, Websphere, Sales Force, J2EE, EMC SAN/NAS, Network and server infrastructure, DMZ, VERITAS Clustering, Net Backup, CAD Systems.
June 2011 – Jan 2012: Senior Project Manager and Solutions Architect – banking systems - UBank – Oracle/NAB
Delivery overview: I was the senior business Architect, Change & Transformation, for the $1 Billion NextGen Program (Core Banking Platform integration and UBank platform) and working with a team of 120 Oracle project delivery experts, senior management stakeholders and 7 project managers. for the delivery of KYC and AML compliance business process, I ran transformation planning workshops and workforce training needs requirements gathering and development management needs analysis.
May 2009 to June 2011: Master Scheduler & Transformation Solutions Architect – Security and Risk, Whole of Government Queensland (Department of Public Works)
Delivery overview: Delivered and embedded TOGAF standards for SAP HR systems processes, SAP Architecture best practice, delivered key BA artefacts, delivered development and business process education training of key stakeholders and staff. Involved in the running of government steering committees, management of the change process function and process integration into the department. Delivered business change impact analysis for Core SAP PM and SAP MM Enterprise systems across 30 departments for the maintenance (scheduled and preventative maintenance) of core department assets across Queensland.
Feb 2007 to May 2009: Business Systems Portfolio Manager – Payment Systems, Smart Meters, Identity Management, Risk, Security Transformation & Change: CitiPower, PowerCor and SP AusNet (Via Satyam)
Dec 1998 to Feb 2007: Global CRM & ERP Projects Portfolio Manager, Solution Architecture Services – Insurance Baking, Risk and Security solutions - ASIA/Pacific Region - Satyam
April 1991 to Feb 1998: ERP & CRM Business Solution Analyst & Portfolio Project Manager - IPEX ITG - BHP, Oxiana Group and Newcrest Mining